The Bath Audit Course

the most simple way of understanding audit

01 Introduction

02 Why Audit?

03 What to Audit?

04 Setting Criteria

05 Setting Standards

06 Getting the Data

07 Looking at your results

08 Implementing Change

09 Closing the loop

10 General Comments

11 Other Resources

12 Try a fun audit

13 Sample fun audit

14 Assess your audit

Proceed to Next Page

10 General Comments

Audit may...

• Be seen as a threat.
• Be seen as an unpleasant, time-consuming distraction from day-to-day practice.
• Antagonise if introduced in an insensitive way.
• Give the impression of implied criticism.

Audit must...

• Assist staff.
• Be effective at improving care.
• Not be a menace or a means of discipline.
• Have a clear purpose.

Tip: use the no-blame approach

• Respect the individual skills of staff – they know their own jobs better than anybody else.
• Create an atmosphere in which mistakes can be admitted without blame.
• Audit in the right atmosphere can be fun!

The Bath Audit Course, Designed by Dr Michael Harris (Bath)